Respect is the First Principle
- We attach importance to mutual respect in our relationships with internal and external shareholders.
- We pay attention to building partnerships, being in solidarity and sharing with all shareholders.
- We follow fairness and equality principles when we deal with our employees and other shareholders. We do not discriminate based on religion, language, race and gender. We respect different opinions and beliefs.
- We do not disclose confidential information provided by our shareholders to third parties.
Customers Come First
We establish a Professional business relationship with our customers;
- We gain the trust of our customers with our quality services that we deliver in a stable, fast and efficient manner.
- We understand the needs of our customers, evaluate and respond to them from a broad perspective.
- We take into consideration our customers’ feedback and we take effective action in this regard.
- We constantly update our customer data in order to anticipate customer needs and problems that may arise.
We believe in Continuous Progress
- We accomplish what we do, in the most accurate, efficient and timely manner possible. Each time we look for new ways of doing our job better.
- We strive to proactively identify and address the needs and expectations of our company, our employees and our customers for continuous improvement.
Everyone is the Leader of Their Own Work
All of our employees work as if they have the deepest knowledge and experience about their work and assume their responsibilities.
Our leaders guide our employees and our performance:
- They share the accurate information openly, sincerely and on time.
- They identify strategic objectives and constructive solutions to achieve results.
- They promote change, lead and manage implementations.
- They inspire teammates, graciously encourage and motivate them.
- They become the model of superior performance and an inspiration.
We Do Not Compromise on Quality
Focusing on the goals, we complement our work on time by adding plus value in an accurate, reliable, and complete manner:
- We set high standards for ourselves.
- We do not compromise on quality standards; we only accept the jobs that comply with the standards.
- We examine the issues and events in detail, from a quality point of view; we follow the quality rules.
- We perform the tasks under our responsibility in a regular, complete and error-free manner, deliver on time and check the work we do.
- We follow up the conformity of the work with the quality standards to the finest details; we detect the irregularities.